Part #980476-001 | Rev. AUser GuideZebra®TMSmart Label Printerand EncoderR2844-Z
What's in the Box?Save the carton and all packing materials in case you need to ship or storethe printer later. After unpacking, make sure you h
Inspecting the PrinterLook at the outside of the printer and make sure that all parts are present.Opening the printerTo access the media compartment,
INSPECTING THE PRINTER (continued)After opening the printer, check the media compartment.4 980476-001A
Closing the printerHold the top cover and press the“kick-stand” cover lock to release.Lower the top cover. The ribboncarriage automatically folds up
Reporting DamageIf you discover damage or missing parts: Immediately notify and file a damage report with the shipping company.The manufacturer is not
Getting StartedThis section describes how to set up your printer for the first time and usethe most common operating procedures for loading media in t
Attaching Power SupplyCheck the power supply to make certain it is appropriate for your inputvoltage.Caution • Use the power supply that came with you
Loading Roll MediaWhen you load media, you must place the roll on the media hangers andthen adjust the media guides.You must use the correct media for
Adjusting the GuidesThe adjustable guides direct the mediatoward the platen and print head.1. Open the media guides by turning theguide adjuster knob
Using the Optional Media Adapter PlatesIf your media roll has a larger diametercore, you can use an accessory to adaptthe core to the media holders.1.
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Loading RibbonYou must use thermal transfer media (accepts wax and/or resin transferredoff a ribbon) when you use a ribbon. When loading ribbon, you
Attach and Tighten the RibbonYou must align the ribbon so that it willbe taken straight onto the core.1. Attach the ribbon to the take up core.Use the
Operator ControlsPower SwitchPress up to turn ON or down to turn OFF the printer.CAUTION • The power should be turned off before connecting or disconn
Printing a Test LabelBefore you connect the printer to yourcomputer, make sure that the printer is inproper working order. You can do this byprinting
Hooking Up the Printer and ComputerYour printer will have one of two combinations of interfaces: Universal Serial Bus (USB), parallel and serial USB,
Parallel Interface RequirementsThe required cable (IEEE 1284-compliant is recommended) must have astandard 36-pin parallel connector on one end, which
Communicating with the PrinterUniversal Serial Bus (USB) CommunicationsThe printer is a terminal device when using a universal serial bus interface.Yo
Serial CommunicationsSerial communications between the printer and the host computer can be setby either autobaud synchronization or the^SCcommand.Aut
Adjusting the Print WidthPrint width must be calibrated when: You are using the printer for the first time. There is a change in the width of the medi
Operation & OptionsThis section helps you get the most from your printer.You must use programming to control many of the printer’s functions. Afe
Proprietary StatementThis manual contains proprietary information of the manufacturer. It is intended solely for the information and use of parties o
Replacing SuppliesIf labels or ribbon run out while printing, leave the printer power on whilef labls or ribbonoll,he elose thFeed buttbbotosls tart .
Printing in Peel-ModeThe optional dispenser allows youto print in “peel-mode” where thelabel backing follows a different path andthe labels are presen
Printing on Fan-Fold MediaPrinting on fan-fold media requires you toset both the media hangers and the mediaguides in position.1. Open the top cover.2
RFID GuidelinesThe Zebra R2844-Z Smart Label Printer and Encoder serves as dynamictool for both printing and programming smart labels and tags. These
The communication between the RFID tag and the printer is establishedwhen the transponder lines up with the printer’s antenna.Note • The transponder p
If an RFID tag is declared defective (fails to program correctly or cannot bedetected) the printer ejects it and prints the word "void" acro
Supported TranspondersUse transponders specifically approved for use in the R2844-Z printer.Failure to do so may result in the inability to read or wr
Transmission and Identification StandardsISO-15693ISO-15693 is an international standard for 13.56 MHz RFID devices. Asthis is a public standard, tag
Manufacturers and BrandsIn your printer, you can use these brands of transponders: Texas Instruments® Tag-it™ Philips® I•Code Inside Technologies Pico
Texas Instruments® Tag-it™ TranspondersTexas Instruments transponders are high frequency (13.56MHz) RFIDdevices. Each transponder has 256 bits of mem
BatteryThe main printed circuit board assembly includes a three-volt lithiumbattery.CAUTION • Risk of explosion if battery is replaced with an incorre
Philips® I•Code TranspondersPhilips I•Code transponders are high frequency (13.56MHz) RFID devices.Each transponder has 512 bits of memory. Data is s
Philips I•Code ISO15693BlockByte number within a block012 3-4UniqueIdentifier 0UniqueIdentifier 1UniqueIdentifier 2UniqueIdentifier 3-3UniqueIdentifie
Inside Technologies Picotag® TranspondersInside Technologies Picotag® transponders are high frequency (13.56MHz)RFID devices. Each transponder has 20
Infineon Technologies® my-d vicinity TranspondersInfineon Technologies® my-d vicinity transponders are high frequency(13.56MHz) RFID devices. Each tr
ZPL II Commands for RFIDValid programming requires that printer instructions begin with the StartFormat command (^XA) and finish with the End Format c
^WT – Write TagThe format for the ^WT instruction is:^WTb,r,m,w,f,vwhere the parameters are:b = block numberDefault value: 0Other values: 1 to n, wher
^RT – Read TagThe format for the ^RT instruction is:^RT#,b,n,f,r,m,swhere the parameters are:# = number to be assigned to the fieldDefault value: 0Oth
^RT – Read Tag (continued)Example: This reads a block from a tag, and prints it on a label:^XA^RS1,0^FS^FO20,120^A0N,60^FN1^FS^FO20,100^A0N,20^FN2^FS
^RS – RFID SetupUse this command to set up RFID operation and error handling. You canmove the tag into an effective area to read or write.The format
^RS – RFID Setup (continued)If the read/encode retries exceed the number set by the "n" parameter, anerror will be sent to the host as an un
ContentsIntroductionHello!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1What's in th
^RI – RFID Get Tag IDThe format for the ^RI instruction is:^RI#,f,r,mwhere the parameters are:# = field number to store the unique IDDefault value: 0
^RI – RFID Get Tag ID (continued)The example below reads the unique ID/serial number from a tag, andprints it on a label:^XA^FO100,100^A0N, 60^FN0^FS^
^RE – Enable/Disable Electronic Article Surveillance BitUse this command to set the Electronic Article Surveillance (E.A.S.) bit.This command has no e
RFID Programming ExamplesZPL IITMis Zebra Technologies Corporation’s Zebra ProgrammingLanguage II label design language. ZPL II lets you create a wide
Sending ZPL Commands to the PrinterFor your programming, do the following:1. Set up the printer and turn the power on.2. Use any word processor or tex
Line # Type this label format Resulting printout1.^XAZEBRA5A656272610000002.^WT6^FDZebra^FS3.^FO100,100^A0n,60^FN0^FS4.^FO100,200^A0n,40^FN1^FS5.^RT0,
Handling Voided TranspondersLine # Type this label format Resulting printout1.^XASee next page2.^RS,800,,2,P^FS3.^XZLine 1 Indicates start of label fo
980476-001A 49VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID
Line # Type this label format Resulting printout1.^XASee next page2.^RS,800,500,2,P^FS3.^XZLine 1 Indicates start of label format.Line 2 Sets the prin
980476-001A 51VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID
Communicating with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Universal Serial Bus (USB) Communications . . . . . . .
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MaintenanceCleaningWhen you clean the printer, use one or more of the following supplies thatbest suits your needs:CLEANING SUPPLIESCleaning pens (12)
Adhesives and coatings of media can over time transfer onto the printercomponents along the media path including the platen and print head.This build-
Platen ConsiderationsThe standard platen (drive roller) normally does not require cleaning. Paperand liner dust can accumulate without effecting print
Replacing the PlatenRemovalOpen the printer and remove any media.1. Using a pointed stylus (such astweezers, small slot-head screwdriver,or razor-knif
Replacing the Print HeadIn the event you need to replace the print head, read the procedure andreview the removal and installation steps before actual
Thermal-Transfer TLP ModelBefore following the steps in thisprocedure, open the printer bypulling the release latches forward thenlifting the top cove
Replacing the TLP Print Head (Continued)AssemblyThe new print head comes with the clipand ground screw attached.1. Align the print head and bracket to
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TroubleshootingResolutions1. The printer is not receiving power. Have you turned on the printer power? Check power connections from the wall outlet t
TroubleshootingResolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Print Quality Problems . .
3. The printer has failed its power on self test (POST). If this error occurs right after you turn on the printer, contact anauthorized reseller for
7. The print head is under temperature. Continue printing while the print head reaches the correct operatingtemperature.The print head is over temper
Print Quality ProblemsNo print on the label. You must use the correct media for the method of printing you require.When printing without a ribbon, you
The printing does not start at the top of the label, or misprinting ofone to three labels. The media may not be threaded under the media guides. Refe
RFID SymptomsExternal reader cannot confirm RFID tags are programmed. Is the printer set up correctly? Print a configuration label to verify RFIDvers
Manual CalibrationManual calibration is recommended whenever you are using pre-printedlabels (or label backing) or if the printer will not correctly a
Troubleshooting TestsPrinting a Configuration LabelTo print out a listing of the printer’s current configuration, refer to theone-flash sequence in “F
Resetting the Factory Default ValuesSometimes, resetting the printer to the factory defaults solves some of theproblems. Follow the four-flash sequen
Feed Button ModesPower Off Mode (Communications Diagnostics Mode)With the printer power off, press and hold the feed button while you turn on the powe
AppendixInterfacesUniversal Serial Bus (USB) ConnectorThe figure below displays the cable wiring required to use the printer’sUSB interface.For printe
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Parallel Interface Technical InformationThe maximum current available through the interface port is not to exceed atotal of 0.75 amps.Pin No. Descript
ZebraNet® PrintServer II for Ethernet NetworksThis interface uses an RJ-45 straight-through cable type. The table belowprovides the pinout assignment
Serial (RS-232) ConnectorPin No. Description1 Not used2 RXD (receive data) input to the printer3 TXD (transmit data) output from the printer4DTR (data
980476-001A 75Connecting the Printer to a DTE DeviceDB-25SConnectorto DTE Device (PC)DB-9SConnectorto DTE Device (PC)DB-9PConnectorto PrinterDB-9PConn
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IntroductionThis section describes what you get in your shipping box and provides anoverview of printer parts. This section also has procedures that
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